Customer sync without duplicate contacts
New Shopify customers become Zoho contacts the moment they're created, complete with addresses. Email-based de-duplication means the same person is never created twice.
Two-way sync · Zoho Books & Inventory · All 5 Zoho data centers · From $15/mo
Built for the Shopify & Zoho stack
Contacts created automatically
Turn on auto-sync and Zync registers webhooks so new customers flow straight into Zoho.
- Name, email, phone, and billing address synced.
- Zoho contact ID stored on the Shopify customer metafield.
- Manual sync and bulk Sync All for existing customers.
- Updates propagate when a customer changes in Shopify.
De-duplication that actually works
Zync matches on email first and falls back to name so you don't get a contacts mess.
- Search Zoho by email before creating a contact.
- Handle Zoho's 'already exists' case by linking the existing contact.
- One Shopify customer maps to exactly one Zoho contact.
- Orders reuse the linked contact automatically.
From install to live sync
Connect Zoho
Verify your Zoho client, organization, API domain, and module — Books, Inventory, or both — via OAuth in the Shopify admin.
Map operations
Choose locations, warehouses, product rules, order rules, and customer behavior. No Zoho-side module to install.
Run queued sync
Move product, order, customer, and inventory work through retry-safe queues instead of fragile inline actions.
Monitor records
Use linked metafields and a per-record sync log to see what synced and what needs attention.
Plans that match your Shopify plan
Every plan includes unlimited two-way product, order, customer, and inventory sync — your tier follows your Shopify plan. An optional add-on is +$10/mo. Cancel anytime from Shopify billing.
Basic
For stores on the Basic Shopify plan.
- Unlimited order sync
- Unlimited product sync
- Two-way inventory sync
- Fulfillment sync
- Chat & email support
- Implementation support
- 14-day free trial
Grow
For stores on the Grow plan.
- Unlimited order sync
- Unlimited product sync
- Two-way inventory sync
- Fulfillment sync
- Chat & email support
- Implementation support
- 14-day free trial
Advanced
For stores on the Advanced Shopify plan.
- Unlimited order sync
- Unlimited product sync
- Two-way inventory sync
- Fulfillment sync
- Chat & email support
- Implementation support
- 14-day free trial
Plus
For Shopify Plus stores.
- Unlimited order sync
- Unlimited product sync
- Two-way inventory sync
- Fulfillment sync
- Chat & email support
- Implementation support
- 14-day free trial
Frequently asked questions
How are duplicates avoided?
Can I sync existing customers?
Do addresses sync?
Related guides & features
Connect Shopify and Zoho in an afternoon
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