Refunds that stay reconciled in Zoho
When a Shopify order is refunded, your Zoho records shouldn't lie. Zync keeps order and accounting data aligned so month-end close reflects what actually happened.
Two-way sync · Zoho Books & Inventory · All 5 Zoho data centers · From $15/mo
Built for the Shopify & Zoho stack
Keep the books honest
Refunds change the true value of an order — Zync makes sure Zoho reflects it.
- Order updates flow to the linked Zoho record.
- Financial status changes are captured on the order.
- Works alongside sales-order and invoice record types.
- Every change is recorded in the sync log.
Part of full order reconciliation
Refund handling pairs with reconciliation so no order is left mismatched.
- Match every Shopify order to its Zoho record.
- Surface orders that need attention.
- Resync to push the latest order state.
- Audit trail for finance review.
From install to live sync
Connect Zoho
Verify your Zoho client, organization, API domain, and module — Books, Inventory, or both — via OAuth in the Shopify admin.
Map operations
Choose locations, warehouses, product rules, order rules, and customer behavior. No Zoho-side module to install.
Run queued sync
Move product, order, customer, and inventory work through retry-safe queues instead of fragile inline actions.
Monitor records
Use linked metafields and a per-record sync log to see what synced and what needs attention.
Plans that match your Shopify plan
Every plan includes unlimited two-way product, order, customer, and inventory sync — your tier follows your Shopify plan. An optional add-on is +$10/mo. Cancel anytime from Shopify billing.
Basic
For stores on the Basic Shopify plan.
- Unlimited order sync
- Unlimited product sync
- Two-way inventory sync
- Fulfillment sync
- Chat & email support
- Implementation support
- 14-day free trial
Grow
For stores on the Grow plan.
- Unlimited order sync
- Unlimited product sync
- Two-way inventory sync
- Fulfillment sync
- Chat & email support
- Implementation support
- 14-day free trial
Advanced
For stores on the Advanced Shopify plan.
- Unlimited order sync
- Unlimited product sync
- Two-way inventory sync
- Fulfillment sync
- Chat & email support
- Implementation support
- 14-day free trial
Plus
For Shopify Plus stores.
- Unlimited order sync
- Unlimited product sync
- Two-way inventory sync
- Fulfillment sync
- Chat & email support
- Implementation support
- 14-day free trial
Frequently asked questions
Do refunds update Zoho automatically?
Does it work with invoices?
Where can I see what changed?
Related guides & features
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