New: two-way inventory sync across Zoho warehouses — see how it works
Refunds · Credit notes · Accounting

Refunds that stay reconciled in Zoho

When a Shopify order is refunded, your Zoho records shouldn't lie. Zync keeps order and accounting data aligned so month-end close reflects what actually happened.

Two-way sync · Zoho Books & Inventory · All 5 Zoho data centers · From $15/mo

2 editions
Zoho Books & Inventory
5 data centers
US · EU · IN · AU · JP
0 Zoho modules
No code, OAuth only
From $15/mo
14-day free trial, cancel anytime

Built for the Shopify & Zoho stack

Zoho BooksZoho InventoryShopifyShopify POSShopify PlusZoho CRM

Keep the books honest

Refunds change the true value of an order — Zync makes sure Zoho reflects it.

  • Order updates flow to the linked Zoho record.
  • Financial status changes are captured on the order.
  • Works alongside sales-order and invoice record types.
  • Every change is recorded in the sync log.
Shopify side
Order updates flow to the linked Zoho …Financial status changes are captured …Works alongside sales-order and invoic…Every change is recorded in the sync l…

Part of full order reconciliation

Refund handling pairs with reconciliation so no order is left mismatched.

  • Match every Shopify order to its Zoho record.
  • Surface orders that need attention.
  • Resync to push the latest order state.
  • Audit trail for finance review.
Zoho side
Match every Shopify order to its Zoho …Surface orders that need attentionResync to push the latest order stateAudit trail for finance review
Implementation path

From install to live sync

01

Connect Zoho

Verify your Zoho client, organization, API domain, and module — Books, Inventory, or both — via OAuth in the Shopify admin.

02

Map operations

Choose locations, warehouses, product rules, order rules, and customer behavior. No Zoho-side module to install.

03

Run queued sync

Move product, order, customer, and inventory work through retry-safe queues instead of fragile inline actions.

04

Monitor records

Use linked metafields and a per-record sync log to see what synced and what needs attention.

Pricing

Plans that match your Shopify plan

Every plan includes unlimited two-way product, order, customer, and inventory sync — your tier follows your Shopify plan. An optional add-on is +$10/mo. Cancel anytime from Shopify billing.

Basic

$15/mo

For stores on the Basic Shopify plan.

  • Unlimited order sync
  • Unlimited product sync
  • Two-way inventory sync
  • Fulfillment sync
  • Chat & email support
  • Implementation support
  • 14-day free trial
Start free trial
Most popular

Grow

$20/mo

For stores on the Grow plan.

  • Unlimited order sync
  • Unlimited product sync
  • Two-way inventory sync
  • Fulfillment sync
  • Chat & email support
  • Implementation support
  • 14-day free trial
Start free trial

Advanced

$25/mo

For stores on the Advanced Shopify plan.

  • Unlimited order sync
  • Unlimited product sync
  • Two-way inventory sync
  • Fulfillment sync
  • Chat & email support
  • Implementation support
  • 14-day free trial
Start free trial

Plus

$30/mo

For Shopify Plus stores.

  • Unlimited order sync
  • Unlimited product sync
  • Two-way inventory sync
  • Fulfillment sync
  • Chat & email support
  • Implementation support
  • 14-day free trial
Start free trial
FAQ

Frequently asked questions

Do refunds update Zoho automatically?
Order update webhooks push status changes to the linked Zoho record so your accounting stays aligned.
Does it work with invoices?
Yes. Refund-related updates apply whether your orders sync as sales orders or invoices.
Where can I see what changed?
The sync log records every order update with status and timestamp.

Connect Shopify and Zoho in an afternoon

Start a free trial, connect your Zoho org, and bulk-sync your catalog the same day. No engineering required.