Customer & inventory sync
Sync customers to contacts and keep stock aligned.
Customer sync
- Open Customers → Customer Settings and toggle Auto Sync on.
- Create a test customer in Shopify with name, email, and address.
- Check Customers → Customer Sync; new customers show as Synced.
- Use Sync All Customers to back-fill existing customers.
Inventory sync
- Open Products → Product Settings → Inventory Sync and toggle it on.
- Choose direction (Zoho → Shopify or Shopify → Zoho).
- Choose mode: real-time, scheduled (min 30 min), or manual.
- Update stock in your source system and confirm it reflects in the other.
Need a hand? Visit the FAQ or contact us.